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Delivery  & Pick-up Policy

A Legal Disclaimer

Design + Revive makes every effort to ensure the accuracy of information presented on this website; however, content, pricing, availability, and service details are subject to change without notice.

Floral products are perishable and natural in variation. By placing an order, clients acknowledge that:

  • Exact flower varieties, colors, and vessels may vary

  • Longevity and condition of arrangements are influenced by temperature, handling, and environmental exposure after delivery or pickup

  • Design + Revive is not responsible for deterioration once florals leave our care

Design + Revive is not liable for:

  • Delays caused by weather, traffic, incorrect addresses, or circumstances beyond our control

  • Damage occurring after delivery confirmation

  • Allergic reactions to plant or floral materials

All services and products are provided “as available” and in alignment with our published policies and terms.

Delivery Policy - The Basics

Design + Revive

We’re honored to create for you. Each arrangement is thoughtfully designed using seasonal blooms and curated materials. Please review the following policies before placing your order.

Order Timing

  • We recommend placing orders 24–48 hours in advance for optimal floral selection.

  • Same-day orders may be accepted based on availability but are not guaranteed.

  • Custom or large orders may require additional lead time.

Floral Selection & Substitutions

  • Flowers are selected based on seasonality and market availability.

  • Specific stems or vessels may be substituted with blooms of equal or greater value while maintaining the overall style and palette.

  • Freshness and longevity depend on environmental conditions; therefore, no guarantees are made on lifespan once arrangements leave our care.

Delivery Service Area

  • Delivery is available within a 20-mile radius of our studio (77004 area)

  • We service most Houston-area zip codes within this radius

Delivery Pricing

  • Within 5 miles: Starting at $10

  • 5–10 miles: Starting at $15

  • 10–20 miles: Calculated based on distance and logistics

Delivery fees are subject to adjustment for complex access locations, timed installs, or large orders.

Delivery Scheduling

  • Deliveries are dispatched daily at 2:00 PM

  • Customers will receive delivery notifications with an estimated arrival window between 12:00 PM – 4:00 PM

  • Exact delivery times cannot be guaranteed due to traffic, routing, or weather conditions

Someone must be available to receive the order. If not:

  • Arrangements may be left in a safe location at our discretion

  • Or returned to the studio with a redelivery fee applied

Studio Pick-Up

  • Pick-up is available by scheduled appointment only

  • Scheduling confirmation will be sent after order placement

  • Clients assume responsibility for arrangements once collected

Rush Orders

  • Orders requested within 24 hours of pickup or delivery may incur a rush service fee

  • Availability is limited and substitutions are more likely

High-Volume / Peak Day Policy

During major floral holidays or high-demand periods (Valentine’s Day, Mother’s Day, etc.):

  • Orders may be limited to curated collections

  • Customizations may be reduced

  • Delivery windows may expand

  • Market-based pricing adjustments may apply

  • Order cutoffs will be enforced when capacity is reached

*Early ordering is strongly encouraged.

Due to the perishable nature of florals:

  • All sales are final

  • Concerns must be reported within 24 hours of receipt with photos

  • Resolutions will be reviewed on a case-by-case basis

Design + Revive Delivery Coverage
Primary Service Coverage (Within ~20 miles of 77004)
Central / Inner Houston 77002, 77003, 77004, 77005, 77006, 77007, 77008, 77009, 77010, 77011, 77012
77018
77019
77021
77023
77024
77025
77027
77030
77054

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